Frequently asked questions
Yes, all our watches come with a full international warranty
manufacturer from an official distributor.
You can buy from us and rest assured knowing that your watch has
full warranty from 12 to 24 months, depending on the manufacturer.
Yes, all our watches come in an official original box
manufacturer, exactly as you would get if you bought them in a branch.
We also offer special packaging for watches that are
intended for gifts. (What you must mention when ordering)
We offer a large selection of models and types of watches. Some of
The brands we offer are:
FOSSIL, LEE COOPER, TOMMY HILFIGER, CASIO, NAUTICA, CASIO G-SHOCK, CASIO VINTAGE, CASIO EDIFICE, SANTA BARBARA POLO, ROAMER, SWISS MILITARY HANOWA, SEIKO , LIU JO, CLUSE, CITIZEN, BULOVA, TISSOT and many others.
In addition to watches, we also offer various accessories such as belts,
batteries, watch cases and many other items.
If you have noticed that your watch is running late, it is most likely working
about an empty or old battery. You can always replace the battery with ours
branches.
If the watch was purchased from us, you are entitled to a free exchange
batteries for the first 12 months after purchase.
The metal straps on the new watches are of universal size, and
they have excess links and can be quickly adjusted to the size of the owner's hand.
We perform the shortening free of charge in our branch if it is
watch bought from us. If it is a more demanding shortening, the hour will be
shortened at the service station and returned to the branch for collection.
That! We sell only original and new watches for which Urarna Čakovec is an authorized seller.
Urarna Čakovec is an authorized seller of the watches we offer. FOSSIL, LEE COOPER, TOMMY HILFIGER, CASIO, NAUTICA, CASIO G-SHOCK, CASIO VINTAGE, CASIO EDIFICE, SANTA BARBARA POLO, SWISS MILITARY HANOWA, SEIKO , LIU JO, CLUSE, CITIZEN
Yes, you can replace the batteries in all types of watches at Urarna Čakovec. Čakovec Clock Shop replaces watch batteries, replace the watch battery in just a few minutes.
The Čakovec watch factory replaces all types of watch straps with express fast replacement.
All watches from the offer at urarna.hr
are covered by the manufacturer's warranty, and fast and high-quality delivery is guaranteed
service and, if necessary, spare parts in our service center.
Engraving of all watches is charged at €10.00 (HRK 75.43).
The delivery of the watch is extended by 2-3 working days.
For engraving, please contact us via e-mail.
Automatic watches are mechanical watches that use the natural movement of the hand to wind the strap and start the watch. This means that the watch does not need a battery or regular winding to keep it running, making it a practical and low-cost choice for those who like mechanical watches.
Unlike quartz watches that use a battery and an electronic oscillator to keep time, automatic watches use a complex system of gears and springs to drive the clock's functions. Moving the arm causes the rotator, a heavy frame attached to the mechanism, to turn back and forth. This movement winds the ribbon, which provides the energy needed to run the watch.
One of the main advantages of automatic watches is their durability and long service life. With proper care and maintenance, an automatic watch can last for many years, making it a good investment for watch lovers. In addition, the mechanical movement of an automatic watch is often appreciated for its beauty and complexity, and the attention to detail that goes into each piece.
Overall, automatic watches offer a combination of practicality, durability and beauty that makes them a popular choice for those who appreciate fine timepieces.
A quartz watch is a type of watch that uses a battery and an electronic oscillator to keep track of time. These watches are known for their accuracy and low price, making them a popular choice for those who don't want to spend a lot of money on a watch or don't want to worry about maintaining a mechanical watch. Quartz watches are available in a variety of designs and styles, so you can easily customize them to your personal preferences.
Purchase and delivery
Yes, our webshop allows online shopping with delivery. Buy online leading watch brands!
Delivery for orders over 55.00 euros is free. For orders worth less than EUR 55.00, the delivery price for the Republic of Croatia is EUR 5.00.
The delivery service to the countries of the European Union is €29.00, regardless of the price of the ordered products. The price of delivery to Slovenia is €19.00
All shipments are provided by Urarna Čakovec jdoo
For delivery, we use the services of the delivery/logistics service DPD Croatia doo You can find the general terms and conditions of the delivery service DPD Croatia doo on their official website.
Delivery is made directly to the customer's home address.
Delivery is possible only within the European Union.
Delivery times are from 2 to 5 working days for the continental part of Croatia, and from 3 to 7 working days for the islands and the coastal area.
The delivery time depends on the General Terms and Conditions of the delivery service and the delivery address.
You can track the status of your shipment online at any time by entering the shipment number that you will receive via e-mail after the shipment has been handed over to the delivery service.
Delivery is made on working days, from Monday to Friday. Saturdays, Sundays and public holidays are not working days.
All products are carefully inspected before being handed over to the delivery service and delivered in good condition. The packaging is designed to minimize the risk of damage during transport.
When taking over, the buyer is obliged to inspect the shipment. Visible damage should be immediately reported to the delivery person and Urarni Čakovec jdoo, and the damaged shipment should be refused. By signing the carrier/delivery note and receiving the invoice, the customer confirms that the product was inspected upon collection and that there are no objections to the condition of the product.
During Saturdays, Sundays and non-working days, orders via the webshop are
possible, but the processing of the order will start only during the next working day, and the shipment will be made in 1-4 working days. The delivery time may be slightly longer during big discounts and non-working days and holidays. 90% of orders are delivered within 1 to 3 working days.
In our online store Urarna Čakovec jdoo we offer the following payment methods:
By payment to a giro account - via a general payment slip, a cashier at the post office, bank, Fina or via internet banking. We send the goods after the payment becomes visible on our account. After receiving your order and checking the availability of the ordered products, we send you an offer/proforma invoice with the necessary payment information via e-mail.
Payment by cash on delivery - cash on delivery. For payment by cash on delivery, we send the ordered products to the delivery address, and the payment is made to the delivery person upon delivery of the shipment. This payment method is only available for orders within the Republic of Croatia.
Card payment - we accept credit and debit cards. We provide payment with Diners credit card - one-time and in installments (up to 6 installments), MasterCard standard, MasterCard gold, MasterCard go!, MasterCard platinum, Visa Inspire and Maestro debit card of PBZ - one-time and in installments (up to 6 installments), Visa by credit card - once and by Maestro debit card - once (all banks).
After making the payment by credit or debit card, our employee will check the availability of the ordered product and confirm the authorization of the transaction if the product is available. In case of impossibility of delivery, your card transaction will not be authorized and will be cancelled. A confirmation of the cancellation of the card transaction will be sent to your e-mail address.
Payment methods at our points of sale include cash payment and the possibility of one-time payment with all credit and debit cards. We accept Diners credit card - one-time and installments (up to 6 installments), MasterCard standard, MasterCard gold, MasterCard go!, MasterCard platinum, Visa Inspire and Maestro debit card of PBZ - one-time and installments (up to 6 installments), Visa credit card card - one time and Maestro debit card - one time (all banks).